Finance and Business Operations

This service supports absence and substitute management systems to fill absences using web-based and telephone-based technologies. Staff members report absences, and the system attempts to fill open positions with qualified available substitute candidates based on district criteria and specifications. Supported systems include statistical reporting features.

Examples of supported resources in this service include PowerSchool's SmartFind Express and Frontline Absence Management.

• Core Participation
• Licensing and maintenance of product for one year

• Maintain user accounts and staff detail
• Manage and maintain daily system operations
• Facilitate year-end reporting as needed

• Help desk phone and email support facilitation for district administrative users
• Limited end-user support for urgent needs
• Facilitation of train-the-trainer efforts for designated district administrative users
• Guidance and for running reports and data maintenance
• Support staff account updates
• Contract administration, license tracking and invoicing

The Monroe 1 RIC Business Analytics Service is designed to meet the growing need for School Business Officials (SBO’s) to create financial models to forecast future trends. Fiscal management with the ability to continuously extrapolate, track, interpret and customize budget and financial needs with the assistance of a data specialist. Such products as Frontline Analytics (Forecast 5) would be covered under this CoSer.

• Core Participation
• Licensing and maintenance for product for one year

• District staff acts as primary system user
• Maintain system data
• Configure and run required reports
• Utilize vendor training opportunities as needed

• Basic support for data exports from ancillary financial systems
• Assistance with basic report writing not provided by vendor
• Contract administration, license tracking and invoicing

The Financial Applications service is a central server-based financial and payroll system that maintains data records required for federal and state reporting. Modules in WinCAP offerings include general ledger, purchasing, billing, budgeting, accounting, accounts payable, accounts receivable, payroll, human resources, benefits and attendance processing functions. Web-based modules include Time & Attendance, Employee Self Service, and Leave Requests.  The remote assist tool "GoTo Resolve" is utilized by the team to provide screen sharing support as needed.

• WinCap Software license
• Remote Executer license
• Crystal Reports license
• VPN license for system administrators
• Microsoft SQL Server license

• Designate a system manager responsible for maintaining user accounts and access levels
• Maintain data within the application
• Transmission of required state and federal reports
• In-house printing of reports, checks, and other financial documents
• Provide application and web support to end-users in the district

• Provide support to district office administrative system users for level 2 and 3 issues such as:
  • Configuration guidance
  • Functionality training
  • Troubleshooting technical issues
  • Module integration guidance
  • Advanced reporting
  • End of year rollover support
  • Affordable Care Act reporting
  • Position Control
  • Time and Attendance (if applicable)
  • State reporting
• Liaison between vendor and district for escalated support needs
• Provide general documentation for system functionality
• Facilitate user groups and year-end processing meetings
• Provide assistance with imports and exports of data
• Manage projects for additional module integration.
• Maintain servers
• Maintain data backups and support disaster recovery exercises
• Contract administration, license tracking and invoicing

This service provides options for web-based, on-line Professional Development Management applications for school districts that address the various needs of K-12 staff development.

Products such as Frontline Professional Growth and WinCap PD provide support and tools for district personnel in managing workshops, seminars, and other learning events including such things as on-line catalogs, courses, registrations, e-mail notifications, waiting list management, and class rosters. These applications may also manage staff learning plans, portfolios, transcripts and reports which educators may use to apply for re-certification or as part of their on-going professional development tracking.

• Required Services
  • Core Participation
• Licensing and maintenance for use of product for one year

• Manage file maintenance and processing of reports
• Designation of internal user as a System Manager for all user security updates and changes
• Provide training to district staff (end-user training)

• Application support for District Office staff
• Act as liaison between district and vendor for product enhancements and problem resolution
• Provide “train-the-trainer” training to appropriate district office staff
• Contract administration, license tracking and invoicing

The Digital HR Service offers support for the digital management of personnel files. Such systems will help provide the ability to pull data from other information systems, organize data for HR usage, facilitate processes, digitally store HR documentation and provide assistance for recruiting and hiring. This will assist in maintaining accurate records, save time managing employee data, improve employee communication, and provide data that will help drive decisions.

Software examples include, but are not limited to:

• Frontline Recruit & Hire
• Frontline Central
• Frontline Time and Absence
• School Front Personnel Files

• Licensing and maintenance for use of product for one year

• School district users control all file maintenance and processing of reports
• Designation of internal user as a system manager for all user security updates and changes
• Provide training to internal district staff (ex. building-level users)

• Facilitate user groups and collaboration between districts
• Contract administration, license tracking and invoicing
• Provide system support

The Monroe 1 RIC Administrator Evaluation Service is designed to meet a school district's need to perform evaluations for superintendents and other school administrators. Vendor solutions such as SuperEval will be used to provide an electronic on-line evaluation system.

• Core Participation
• Licensing and maintenance of product for one year

• School district users manage use and maintenance of system

• Coordinate and participate with vendor demonstrations
• Act as a liaison between vendor and district for initial implementation
• Assist with implementation planning
• Contract administration, license tracking and invoicing